SmartTrade Embraces AI for New Product

Fintech SmartTrade has launched a new product, Smart Copilot, that the firm claims will “revolutionise” the functions in the firm’s payments and trading applications by blending artificial intelligence (AI) with human expertise.

Smart Copilot utilises several Large Language Models (LLMs) and technologies like ChatGPT and the firm says this synergy provides tailored sales assistance, unique client insights, and actionable AI and machine learning analytics to optimise trading and client management.

It adds that its community is actively exploring a myriad of potential applications and integrations, from the development of voice-activated trading algorithms to leveraging LLMs for advanced market forecasting.

To this end, SmartTrade says Smart Copilot can deliver enhanced automation to empower decision-making with data-driven insights in areas like dealer intervention and manual trade processing. It can also track client interactions and provide the sales team with relevant insights for sales knowledge and partner with traders using precise algorithms to highlight unusual positions, reduce human errors, and streamline trading processes.

It has a built-in live translation chat functionality ensures clear and effective global client communication and enables text conversation to automatically generate client tickets and pricing requests using natural language interactions.

“Smart Copilot represents the next generation of innovation in the payments and trading arena,” says David Vincent, CEO of SmartTrade. “It’s our answer to the evolving demands of the market, ensuring every interaction is both insightful and personalised.”

Alex Culiniac, CTO at the firm, adds, “The Smart Copilot, developed in the SmartTrade R&D labs, is truly innovative. It not only enhances our ongoing efforts to introduce innovative solutions but also prioritises data intelligence in driving decision-making for front office payments and trading.”