Behavox Expands Surveillance Managed Services

Data insights company Behavox has expanded its managed services offering for communications and trade surveillance and supervision with a new onshore alert review service.

The firm says the new service is designed to help compliance teams manage alert backlogs efficiently, and ensures they can focus on the most critical escalations while reducing false positives and enhancing oversight. By outsourcing the AI-enabled review of their surveillance alerts, clients can ensure that only meaningful alerts are escalated for additional investigation, it adds, noting that on average, 90% of escalated alerts are deemed worthy of further review.

“For years, firms have struggled to find a cost-effective, high-quality alert review model that ensures compliance without compromising security,” says Francois Suarez, head of SME at Behavox. “We’ve seen the impact firsthand; by escalating only the most relevant alerts, compliance teams can focus on higher-value tasks. Our platform-agnostic service supports firms using legacy lexicon-based solutions, helping to eliminate obvious false positives and reduce noise that wouldn’t normally be an issue when using Behavox.”

Michael Talbert, head of professional services at Behavox, adds, “With rapidly evolving technology and expanding regulatory requirements, compliance risks are becoming more complex and widespread. Organizations need a reliable, scalable solution to identify and focus on the most critical issues. Behavox’s accreditation process and security standards provide unmatched confidence in our managed services offering – the team is both qualified and highly trusted by our customers for their communications and trade surveillance alert review needs.”